Contact form does not work

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If your contact form does not work:

1. If you use the Contact Form 7 plugin, please make sure the form is not in demo mode (fig. 1):

Fig.1. CF7 demo mode On.

Fig.1. CF7 demo mode On.

2. Regardless of the type of form you use, please make sure the correct email address is set in Dashboard → Settings → General → Email Address (fig. 2.1) and Dashboard → Theme Options → Contact Forms → Email (fig. 2.2):

Fig.1.1. General WP email setting

Fig.2.1. General WP email setting

Fig.1.2. Email address for DT contact form

Fig.2.2. Email address for DT contact form

3. It would be wise to check whether the theme is installed to the correct folder: /wp-content/themes/dt-the7/.

4. Secondly, you should try to deactivate all plugins.

5. In some cases, the following plugin installation may solve the problem: Easy WP SMTP. Start from selecting the Default mailer (fig. 5) and sending the test email under Easy WP SMTP -> Send a test. If it doesn’t help, try choosing other available free mailers.

Fig. 2. Default mailer.

Fig. 5. Default mailer.

6. If all these suggestions did not work, you can debug WordPress mail delivery issues like described here https://www.codeforest.net/debugging-wp-mail-like-a-boss-debugger

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